First
presented at the Altshuller Institute TRIZCON2000, May 1, 2000
Vladimir
Proseanic (Ideation Int.)
Dmitry Tananko (Ford Motor Co.)
Svetlana Visnepolschi (Ideation Int.)
dtananko@ford.com
The
paper discusses the results of the AFD application to solving a Hitching/Ringing
concern on an Engine. The AFD approach has been used by a joint Task Force team
to identify the root cause of this Hitching/Ringing phenomena.
Using
the AFD, the team was able to identify nearly all possible hypotheses of the
Hitching/Ringing problem mechanisms and prioritize their verification process.
Employing the AFD methodology allowed the team to greatly reduce the
brainstorming time, and increase the efficiency of the team in subsequent
testing and verification process.
In
addition, the AFD method helped to improve the team’s understanding of the
software and calibration and also their interaction with mechanical part of the
Engine. It is also explained why the problems of this kind are so difficult to
solve by means of other methods (FMEA, in particular) and demonstrated how
specific steps of the AFD overcome these obstacles.
The
problem is related to slow oscillation of the whole powertrain of the vehicle
under steady pedal position (Ringing) or cruise control condition (Hitching).
The subjective feeling is as if the vehicle towing a trailer which performs
unexpected movements (change of the load), that is where the name of the
phenomenon – Hitching, come from. The similar effect, which is usually
observed during idle, has called Ringing. These problems sometime occur in the
development of different types of cars.
According
to the AFD theory, spending sufficient time and money is typical for problems
related to failure with unclear mechanisms - Failure Analysis (FA). It is
connected to the evident weakness of the traditional approaches in FA problem
solving.
There
are two points usually recommended for revealing the root causes of a negative
event:
·
application of personal
professional experience;
·
utilization of the worldwide
knowledge, related to a similar problem.
Utilization
of the personal experience is limited by similar problems one had experience
with in the past. We should live in a really conservative environment to
dispense this information.
When
we try to utilize professional knowledge of other people, related to the solving
FA problems, we meet a real obstacle, also known as Denial Phenomenon [1]. The
human beings are subject to a psychological phenomenon called "denial"
due to which we resist to the thinking about unpleasant things. We say:
"it can't happen here," "it will come out all right,"
"it's never happened before," etc.
In
response to the question "What can go wrong?" in respect to the
functioning system or operational process, we would like to look worldwide for
the records of the problems that have occurred during the past history of
similar systems and processes. Unfortunately, the recorded databases are
relatively meager – nobody is happy to share this information with anybody.
People are not always anxious to document or publicize issues.

Therefore:
Using traditional methods
to reveal the causes of an issue, we always deal with deficiency of the
information, and that, sequentially, hinders the solution.
The
AFD method is capable of overcoming the Denial Phenomenon and, therefore, it
could provide required information of the possible root causes for the
Hitching/Ringing issues.
Brief
information on roots of the AFD methodology:
The
AFD method may be considered as TRIZ application on the Failure Analysis (FA)
and the Failure Prediction (FP) [2]. The authors of the AFD method are B. Zlotin
and A. Zusman.
The
early 1980’s, the AFD method has been developed and improved through
meticulous analysis of the results of the various consulting projects. In the 90’s,
AFD software was developed by Ideation International Inc. based on the AFD
method.
In
addition to the direct analysis of the conditions related to Hitching/Ringing
phenomena, the following key steps of the AFD FA mode were applied:
Step
1 – Invert the Problem
Instead
of guessing about the possible causes of the issue - slow oscillation of the
whole powertrain related to the idle motion of the vehicle - we invert the
problem and formulated it in a pro-active way:
It
is necessary to produce the slow
oscillation of the whole powertrain under the conditions that initiate and/or
accompany the oscillation.

By
rephrasing the question in this way, we change the attitude to the issue. The
inverted question is very useful in counteracting the denial machinery
[1]. Instead of asking ourselves the inverted question "How can I
provide slow oscillation of the whole powertrain?" we put our attention on
the offensive side of the game. Thus, we engage our creative faculties
actively.
Step
2 – Find the method(s) of producing the phenomenon
After
the problem is inverted, our attention is automatically diverted from "things
that can happen" to "things that can be produced".
Therefore, the next logical step is:
Identify
the areas of science, engineering, or even everyday life, where the same
phenomenon of oscillation is intentionally created.
We
are directed to a different field, namely method of production.
This is important, because this field is:
·
widely explored;
·
always different from the area
where the problem occurs.

Having
formulated the inverted problem, we can search the Internet and the patent
library, or interview subject matter expert in the corresponding
technology. By utilizing these new possibilities, we can usually get an
exhaustive set of "standard" ways of producing the desired phenomenon
(oscillation, in particular).
The
inverted formulation of the problem becomes an inventive problem (“How can I
do [something]?” or “How can I cause [something] to occur?”). This
conversion allows us to employ the inventive apparatus of TRIZ, as well as
knowledge base and analytical methods.
Step
3 - Utilize Resources
The
utilization of TRIZ resources in the AFD process is based on the following
postulate:
For
any issue or drawback, all the necessary components of the issue mechanism must
be present within the system or its immediate environment as available
resources.
Therefore,
in order to solve the problem of a slow oscillation of the whole powertrain it
is sufficient to:
1.
invert the initial problem;
2.
identify all standard ways of creating the slow oscillation;
3.
verify that all resources required to produce the concern are present in
the corresponding vehicle.
Utilization
of resources directs us to determine if all necessary components are present in
our system as available Resources.
Upon
listing all available resources in the system, the most like hypothesis can be
carried out. In majority, if all resources within the system or its environment
support the considered hypothesis, the problem is solved.

In
case when the considered method has almost all resources within the system
except one or two, we can try to employ them. Keeping in mind the
requirement that mechanism must be spontaneous, we cannot use any objects from
outside of the system. So, the simple rule has to be followed:
The
new resource should be produced from those that are already available in the
system or its environment.
In
spite of the complexity of generating the hypothesis, this method completely
reflects the main idea of resources utilization, and it gives us a way to
successfully identify the most tricky and subtle root cause.
The
case of slow oscillation in idle mode of the vehicle (Ringing phenomenon) is a
unique problem. We came up with the following list of methods for providing
oscillation, Hypotheses:
|
H1
|
Implementation
of positive feedback (oscillation generators)
|
|
H2
|
Providing
instability in controlling system
|
|
H3
|
Unstable
"on-off" system
|
|
H4
|
Creating
resonance system through utilization of natural frequency of the equipment
|
|
H5
|
Impact
of the outside oscillations or impulses
|
|
H6
|
Beating
generated by combining two or more close-coupled frequencies
|
|
H7
|
Using
nonlinear processes for oscillation generation (aerodynamic or
hydrodynamic action)
|
After
identifying the components required for each Hypothesis realization and
comparing them with system resources, we came up with the following conclusion:
For
almost all methods of creation slow oscillation related to idle motion of the
vehicle, all resources existed within the system.
It
means that all available hypothetical mechanisms were likely to contribute to
the issue.
It
is not reasonable, however, to try to eliminate all the revealed mechanisms,
because:
·
some of them might be quite weak
and their elimination could not solve the problem;
·
all of them are closely connected
with the key elements of the vehicle, changing which might create even worse
problems.
In
order to select the Hypothesis for further elimination, we have to identify
which particular Hypothesis could provide critical contribution into the
issue.
We
have shown above how the key steps of the AFD FA had been applied to the
Hitching/Ringing problem. It could be used, if:
·
a quick answer is needed (in
emergency situation or for preliminary estimation of possible solutions);
·
the problem is not complicated.
Problems
that are as difficult as ours require the complete FA procedure including
several intermediate steps. We would further focus on these steps that had
played the main part in selecting the right Hypothesis.
Completing the FA
Questionnaire and building cause-effect diagrams
Before
the automatic formulation of the inverted problem, we have to answer several
questions in order to get the complete picture of the problem, in particular:
1.
What set of closely connected
elements, within which the issue takes place, can be referred to as a system.
In our case it was an Engine that included:
1.Cylinders
system;
2.Injectors;
3.PCM
(Powertrain Control Module);
4.High
Pressure Oil Pump;
5.IPR
(Injector Pressure Regulator);
6.ICP
(Injector Control Pressure);
7.
Camp-sensor (RPM sensor)
e
needed to know these elements as they usually provide resources for the problem
mechanism.
2.
How to describe the system
functioning. For this purpose, we
have built diagrams that represent existing useful functions of the Engine,
cause/effect relations between them and their side effects.

The
combined verbal and graphic analysis of the engine system gave us the
possibility to indicate “main participants” of the problem and their real
(not formal) relations.
The
diagrams also served as a base for further automatic problem formulation.
Localizing
the Issue
At
this point, we tried to identify and focus on particular time and place where
the issue (low oscillation related to idle) happened.
For
this purpose, we had to go through the following milestone:
1.
Identify the Last Event (i.e., the system function or operation during or
immediately after which the issue appears);
2.
Describe the conditions that initiate or accompany the issue (i.e., the
specific parameters of the system or its nearby environment which correlate with
the appearance of the issue.)
We
understood that Ringing/Hitching possibly happens after turning to idle/cruise
control. We also realized that in both Ringing and Hitching problems the issue
takes place upon one indispensable condition - absence of manual control.
When
the localizing step was carefully fulfilled the inverted formulation for the
Ringing problem looked as follows:
1.
Find a way to provide [the] (Oscillation of RPM) with the help of [the] (Turning
to idle), (Absence of manual control), and any other function, which happens
before the Last Event.
Verifying
the Hypothesis
The
information obtained from the previous step became helpful for verifying the
Hypothesis.
There
was only one Hypothesis that could satisfy both verification criteria:
1.
Define all the components necessary for this mechanism to be utilized in
the system as present available resources;
2.
Provide the complete solution to the Inverted Problem.
It
was the H2: “Providing instability in controlling system.”
The
calibration system (control system) that is designed to compensate any undesired
signal deviation, fails to do that. Instead, it amplifies the initial
oscillation with inadequate time delay of the controlling signal thus causing
Ringing or Hitching. (Both phenomena show themselves when the system of engine
control works without human participation in idle mode or cruise control.)

The
tests of feedback and control signals in idle (Ringing) or cruise control
(Hitching) modes had verified the mechanism of the H2 as possible root cause of
the slow oscillation of the whole powertrain.

This
plot shows three main signals of the control system: actual RPM, filtered RPM,
and a command signal. As one can see, the command signal is completely out of
phase with filtered RPM due to efforts of keeping constant speed in cruise
control mode. Actual RPM is delayed from the command signal due to the mass
inertia. Moreover, filtered RPM is delayed from actual RPM due to filtering
calculation. The specific combination of these delays, or, in other words,
combination of unified control system with individual characteristics of the
particular engine, produces Hitching phenomenon. From the control system point
of view, this is a classical instability problem due to the delay in the system
feedback loop.
Discussion
All
the possible Hypotheses for the Hitching/Ringing mechanisms were identified
through existing “standard” ways of producing these phenomena. That provided
the complete accuracy of the Failure Analysis (no possible mechanism could be
missed).
The
provided AFD FA gave us the possibility to verify the following mechanism of the
Ringing/Hitching phenomena (Verified Hypothesis):
1.
The mechanical system of the engine includes many elements that can
provide non-stability, however, none of revealed factors can be estimated as
sufficient to be considered as a “trigger” of oscillation. Therefore,
improvement of the system’s specific elements cannot solve the problem in
general.
2.
The calibration system (control system) that is designed to compensate
any undesired signal deviation fails to do that, instead it amplifies the
initial oscillation with inadequate time delay of the control signal thus
providing Ringing or Hitching. (Both phenomena show themselves when the system
of engine control works without human participation in idle or cruise control
mode.)
The
Task Force team greatly reduced the brainstorming time and increased the
efficiency of the team in the following testing and verification process. The
whole procedure took one month.
AFD
method helped to improve team’s understanding of the truck software and
calibration, and also their interaction with mechanical part of the Engine.
REFERENCES
1.
Kaplan, S., Visnepolschi, S., Zlotin, B., Zusman, A. 1999. New Tools
for Failure and Risk Analysis. Southfield MI: Ideation International Inc.
2.
Altshuller, G.S. 1984. Creativity as an Exact Science. Translated
by Williams, S. NY: Gordon and Breach Science Publishers.
3.
Ternenco, J., Zusman, A., Zlotin, B. 1998. Systematic Innovation: An
Introduction to TRIZ (Theory of Inventive Problem Solving). Boca Raton: SRC
Press.
4.
Ideation Int. Inc., Final Report on the project “Revealing root causes
of Ringing/Hitching phenomena on the truck engine”, 1999.